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Your completed booking form, or on-line
booking, confirms your acceptance of the Booking Conditions
of PTG Tours Limited (hereinafter referred to as PTG) listed
below:
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PTG are providing your holiday in the
destination country. Any travel between the UK (or other
countries) and the destination country, will be arranged
with a bonded ATOL agent or direct with the airline
involved. Any monies paid for travel from the UK will be on
behalf of the ATOL agent or airline. A contract will exist
between you and the ATOL holder once they issue a
confirmation invoice, which we will send to you as soon as
we receive it.
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Hotel bookings are made in good faith from
the brochures supplied to us. Facilities do change with or
without notice and PTG cannot be held responsible.
Accommodation, unless otherwise stated, is on a Bed &
Breakfast basis sharing twin/double rooms. Single rooms may
be available in the hotels concerned and any extra charges
will be notified to the customer at the time of booking. We
reserve the right to provide alternative hotels to those
named in the itinerary provided they are to a similar
standard.
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Booking for the tour is conditional on you
having suitable travel insurance from the time that you
place your booking. PTG cannot accept any responsibility or
liability whatsoever for any medical problems, injuries,
losses or damage howsoever caused during your participation
in this holiday.
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For tours within the EU we recommend that you
bring a completed Form E111 (EU Citizens only) available
free from main UK Post Offices, to cover basic medical
expenses in the EU.
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All customers travelling must have valid
Passports. Non UK Passport holders should check with their
own Embassy regarding any possible Visa restrictions
applicable to the destination country.
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Any special requests will be passed to the
relevant supplier but cannot be guaranteed.
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The price for the tours are based on an
exchange rate of 1.45 Euros to the £ for tours in the EU and
1.8 USD to the £ elsewhere. We reserve the right to increase
the price of the tour in the unlikely event that there is a
major fluctuation in the rate of exchange. Credit card
bookings are subject to a 2% surcharge and debit card
bookings to a 1% surcharge.
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Should the tour be cancelled for any reason
our liability will be limited to the return of all monies
paid to PTG.
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PTG will not be held liable for any losses or
inconvenience should the late arrival or cancellation of any
train upset our schedule. We reserve the right to substitute
alternative transport, in the unlikely event that the
advertised transport becomes unavailable for any reason.
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The following cancellation charges will
apply. Period before departure written notification is
received by us:
42 days or more = deposit, 29-42
days = 50% of total holiday cost, 15-28 days = 60% of total
holiday cost, 5-14 days = 90% of holiday cost, less than 5
days (or no show) = the total cost of the holiday.
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Your confirmation/invoice will show the date
the balance is due for payment and this date must be
strictly adhered to.
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All details shown in the itinerary are
provisional and subject to on the day availability.
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PTG can not be held responsible if any late
running results in you missing your flights/transport back
to your home country. Please make sure that your travel
insurance covers such eventuality.
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PTG reserves the right to refuse a holiday
booking from anyone without giving a reason. PTG also
reserve the right to ask anyone to leave the tour, without
recompense, if we feel that their behaviour is affecting the
enjoyment or safety of others or jeopardising the good name
of PTG Tours Limited.
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In accordance with "The Package Travel,
Package Holidays and Package Tours Regulations1992" all
passengers booking with PTG Tours Limited are fully
protected for the initial deposit and subsequently the
balance of all monies paid to us, including repatriation if
required, arising from cancellation or curtailment of your
travel arrangements due to the insolvency of PTG Tours
Limited. A certificate detailing this cover will be given to
each passenger as evidence of cover. This Insurance has been
arranged by International Passenger Protection Limited and
underwritten by Insurers who are members of the Association
of British Insurers.
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Completion of the on-line booking form does
not necessarily mean your booking will be accepted by PTG.
Once we have accepted your booking you will receive a
written confirmation from us. Holiday prices shown on this
web site are for guidance only and we can not be held to any
incorrect prices shown on the web site or in our printed
brochure.
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Any changes to these conditions will be
advised in writing.