Your completed booking form, or on-line booking, confirms your acceptance of the Booking Conditions of PTG Tours Limited (hereinafter referred to as PTG) listed below:

PTG are providing your holiday in the destination country. Any travel between the UK (or other countries) and the destination country, will be arranged with a bonded ATOL agent or direct with the airline involved. Any monies paid for travel from the UK will be on behalf of the ATOL agent or airline. A contract will exist between you and the ATOL holder once they issue a confirmation invoice, which we will send to you as soon as we receive it.

Hotel bookings are made in good faith from the brochures supplied to us. Facilities do change with or without notice and PTG cannot be held responsible. Accommodation, unless otherwise stated, is on a Bed & Breakfast basis sharing twin/double rooms. Single rooms may be available in the hotels concerned and any extra charges will be notified to the customer at the time of booking. We reserve the right to provide alternative hotels to those named in the itinerary provided they are to a similar standard. 

Booking for the tour is conditional on you having suitable travel insurance from the time that you place your booking. PTG cannot accept any responsibility or liability whatsoever for any medical problems, injuries, losses or damage howsoever caused during your participation in this holiday.

For tours within the EU we recommend that you bring a completed Form E111 (EU Citizens only) available free from main UK Post Offices, to cover basic medical expenses in the EU.

All customers travelling must have valid Passports. Non UK Passport holders should check with their own Embassy regarding any possible Visa restrictions applicable to the destination country.

Any special requests will be passed to the relevant supplier but cannot be guaranteed.

The price for the tours are based on an exchange rate of 1.45 Euros to the £ for tours in the EU and 1.8 USD to the £ elsewhere. We reserve the right to increase the price of the tour in the unlikely event that there is a major fluctuation in the rate of exchange. Credit card bookings are subject to a 2% surcharge and debit card bookings to a 1% surcharge.

Should the tour be cancelled for any reason our liability will be limited to the return of all monies paid to PTG.

PTG will not be held liable for any losses or inconvenience should the late arrival or cancellation of any train upset our schedule. We reserve the right to substitute alternative transport, in the unlikely event that the advertised transport becomes unavailable for any reason.

The following cancellation charges will apply. Period before departure written notification is received by us:
42 days or more = deposit, 29-42 days = 50% of total holiday cost, 15-28 days = 60% of total holiday cost, 5-14 days = 90% of holiday cost, less than 5 days (or no show) = the total cost of the holiday.

Your confirmation/invoice will show the date the balance is due for payment and this date must be strictly adhered to.

All details shown in the itinerary are provisional and subject to on the day availability.

PTG can not be held responsible if any late running results in you missing your flights/transport back to your home country. Please make sure that your travel insurance covers such eventuality.

PTG reserves the right to refuse a holiday booking from anyone without giving a reason. PTG also reserve the right to ask anyone to leave the tour, without recompense, if we feel that their behaviour is affecting the enjoyment or safety of others or jeopardising the good name of PTG Tours Limited.

In accordance with "The Package Travel, Package Holidays and Package Tours Regulations1992" all passengers booking with  PTG Tours Limited  are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency of PTG Tours Limited. A certificate detailing this cover will be given to each passenger as evidence of cover. This Insurance has been arranged by International Passenger Protection Limited and underwritten by Insurers who are members of the Association of British Insurers.

Completion of the on-line booking form does not necessarily mean your booking will be accepted by PTG. Once we have accepted your booking you will receive a written confirmation from us. Holiday prices shown on this web site are for guidance only and we can not be held to any incorrect prices shown on the web site or in our printed brochure.

Any changes to these conditions will be advised in writing.